Category: social media complaince
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Rapper Desiigner Gets Sued for Talking Smack on Instagram
Ever wonder if you can sue someone for talking bad about you on the internet? Well you came to the right blog post. I’m glad you’re here. But you have to read it to the end for the full answer. Cause the fact is, it depends. Name calling and character assassination on Instagram can lead…
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Social Media Meltdown of the Week
THIS WEEK’s PERP: Paula Deen, Restaurant Entrepreneur
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How To: Produce Compelling Social Media Education Programs [PODCAST]
Anyone can create an online course. But producing the best social media training is another question entirely. Afterall, companies with the best social media train enterprise wide. But it’s tough to sustain the learners attention with a simple PowerPoint with voiceover. In this simulcast of FIR on Higher Education episode 7 with Kevin Anselmo, Comply…
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Social Media Meltdown of the Week
THIS WEEK’s PERP: Colleen Cudney, 22, Michigan Resident
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GM Crisis Raises Digital Literacy Stakes
As we’re seeing in the case of GM’s ignition switch recall crisis, social media can accelerate the demise of corporate reputation. Though she’s not on Twitter herself, their customer engagement chief Alicia Boler-Davis spoke this week about the critical importance of talking directly to customers via social networks. GM is trying to centralize crisis communications…
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EXCLUSIVE: Altimeter’s Ed Terpening on Social Media Education
Ed Terperning (@edterpening) is a Plein Air Artist and social media analyst at the Altimeter Group. He recently coauthored a new report titled Social Media Education for Employees with Charlene Li (@charleneli) which details how organizations reduce social media risk and activate employee advocacy programs at scale through internal social media training programs for employees,…
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INTERVIEW: The Future of Education with Marina Gorbis
Marina Gorbis (@mgorbis) is executive director of the Institute of the Future and author of The Nature of the Future. In this interview, which is also available as an audio podcast, she talks about hwo technology is changing the world of education, what motivates people to learn and digital literacy. [audio: http://ontherecordpodcast.com/pr/otro/electronic/Future_of_Ed_Tech.mp3] Eric: What is…
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HOW TO: Turn Employees into Social Media Advocates while You Sleep
It’s a gi-normous claim. But it’s true. We’ve got a way to do it. If you want to automate your employee advocacy efforts, read on. Up to now, employee engagement was how most organizations empowered brand advocacy, and it was a manual process. You had to hire SMEs, secure space, get enough broadband to support…
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Crisis Communications in the Network Age
Crisis communications have become tougher than ever and Google, Facebook and Twitter are to blame. Google has shortened our patience thresholds and made waiting for information unbearable. And thanks to Facebook and Twitter with their ticker-like activity streams, we expect new information every time we refresh the screen. Everything else is so five minutes ago.…