Social Media Training

Unlock the Power of Social Media: Master Your Digital Presence!

  • 4 Unsung Social Media Misfires

    I’m not going to tell you about Justin Sacco, Dominos or @BPGlobalPR.  But before I do let my 4 unsung social media misfires out of the bag, let me tell you why you should pay attention. As the CEO of a company that specialize in social media ethics, privacy and security training for employees, I’m…

  • How To: Produce Compelling Social Media Education Programs [PODCAST]

    Anyone can create an online course. But producing the best social media training is another question entirely. Afterall, companies with the best social media train enterprise wide. But it’s tough to sustain the learners attention with a simple PowerPoint with voiceover. In this simulcast of FIR on Higher Education episode 7 with Kevin Anselmo, Comply…

  • Social Media Meltdown of the Week

    THIS WEEK’s PERP: Colleen Cudney, 22, Michigan Resident

  • GM Crisis Raises Digital Literacy Stakes

    As we’re seeing in the case of GM’s ignition switch recall crisis, social media can accelerate the demise of corporate reputation. Though she’s not on Twitter herself, their customer engagement chief Alicia Boler-Davis spoke this week about the critical importance of talking directly to customers via social networks. GM is trying to centralize crisis communications…

  • Social Media Risk Assessment with Glen Gilmore

    With social media risk assessment becoming more mainstream, we asked attorney Glen Gilmore — a veritable social media risk management expert — to share his take on the risks and opportunities social media in the workplace presents to employers and employees alike. Glen is the author of the upcoming book Social Media Law For Business from McGraw…

  • Social Media Meltdown of the Week

    THIS WEEK’s PERP: Tucker Carlson, Editor-in-Chief of The Daily Caller, Conservative Pundit THE FACTS: Award-winning journalist and conservative pundit engages in offensive sexist Twitter exchange with staff reporter Patrick Howley about Buzzfeed reporter Rosie Gray.  Clumsy attempt to delete Tweets before universe finds out.  Too late.

  • Social Media Meltdown of the Week

    THIS WEEK’s PERP: Rupert Murdoch, Chairman, News Corp. THE FACTS: Public face of leading multi-media empire floats bizarre conspiracy theory about Malaysian flight disappearance. THE INCRIMINATING EVIDENCE:

  • Social Media at Work: Deciding What to Keep Private

    When you engage in dialogue on popular social networks like Facebook, Twitter or Linkedin, you’re having a discussion in a public environment. If you have the ability to use popular social networks at work to get your job done, the public nature of social media brings with it marketing benefits, because the interaction can be…

  • If You Want Business Intelligence from Big Data, Forget About the Data

    I had a chance to interview Dr. Marc Teerlink, Global Strategist & Data Scientist at IBM recently. He’s a fascinating guy, and we spoke about using social media monitoring tools to separate the signal from the noise. He also told me how to use past conversations to try and predict the future, why teens are…